All sales are final. The event is Rain or Shine.
REFUND POLICY: All ticket sales are final. No refunds or exchanges will be provided. In the case of a cancellation, all tickets will be valid on the rescheduled date. Refunds will be issued if a rescheduled date does not occur within 365 days.
I can not find my ticket – what should I do?
Check your spam, junk, or promotions folder in your email. If you still can’t find it, go to https://ticotimeresort.ticketspice.com/rise-and-vibes-2024 and click “resend confirmation” at the top of the page If you are still having issues go to https://www.ticketspice.com/support and start a chat for support.
I purchased tickets through a 3rd party, a friend, or someone on Facebook. How do I know they are valid passes?
We can only guarantee ticket validity for purchases made through our official ticketing vendor via our website. DO NOT purchase through any 3rd party. There are many automated and peer-to-peer scams claiming to sell tickets below costs. These are fake and will not be honored.
TICKET TYPES EXPLAINED IN DETAIL:
3-Day GA Festival Pass. Get ready for an amazing three days of non-stop music and excitement with our 3-Day GA Festival Pass! You’ll have the ultimate festival experience with Walk-in Camping included. With three stages featuring over 25 scheduled appearances, there’s always something exciting going on. Plus, your pass gives you access to lots of fun recreational activities, like swimming at the beach, stand-up paddle boarding, water and inner tube sliding, and beach volleyball. If you’re an outdoor lover, you’ll be happy to know that hiking trails and 82 acres of the beautiful Tico Time Riverside Resort are also available. Just keep in mind these activities are first-come, first-served. We don’t want you to miss out on creating unforgettable memories at the festival, so make sure to grab your pass now!
3-Day GA Festival Pass – YOUTH (13-17). Experience all the excitement of the 3-Day GA Festival Pass at a discounted price with our YOUTH (13-17) pass. Designed for young festival-goers, this pass offers all the same perks as the standard pass, including walk-in camping. Please note that individuals must be accompanied by a legal guardian and aged 13-17 as of May 10, 2024 to qualify for this special offer.
3-Day GA Festival Pass – CHILD (12 and under). Experience all the excitement of the 3-Day GA Festival Pass at a discounted price with our YOUTH (13-17) pass. Designed for young festival-goers, this pass offers all the same perks as the standard pass, including walk-in camping. Please note that individuals must be accompanied by a legal guardian and aged 13-17 as of May 10, 2024 to qualify for this special offer.
Upgrade: Early Entry Thursday. If you want to get the perfect camping spot it’s a good idea to arrive early. You can do this by getting an Early Entry Thursday Upgrade, which will give you access to the walk-in camping, car camping, and RV camping areas one day before the event starts on Thursday, May 9th. Just remember that you need to arrive between 3 pm and 9 pm, One (1) per attendee is required. Ages 12 and under are free. Note there will be no access to the concert bowl until Friday at 9 am.
Parking: GA Single Entry. The GA Single Entry Parking Pass provides access to a single parking spot for a vehicle up to 18 feet. It is valid for one-time entry only, and re-entry is not allowed. Camping either in cars or in the parking area is strictly prohibited. If you must exit and return during the festival, you must purchase another parking pass upon your return. The GA Re-Entry parking pass is recommended for those intending to leave and re-enter more than twice during the event.
Parking: GA Re-Entry. You can opt for our GA- Re-Entry Parking Pass if you intend to leave and re-enter the event multiple times. This pass ensures you a parking spot for a single vehicle up to 18 feet throughout the festival, allowing you to come and go as you please. Please note that this pass is exclusively for GA parking and cannot be used for Car Camping or RV spots. It is strictly forbidden to camp in cars or in the GA parking lot.
Parking: Car Camping. The Car Camping Pass provides ample space for one vehicle up to 18′ long and a tent or hangout area. Car Camping areas are located in the Tamarindo & North Loop lots, measuring approximately 10′ x 35′. Please note that if you wish to camp next to specific vehicles, they must arrive simultaneously. Trailer campers that are less than 18 feet long are permitted. This pass is only for parking and does not grant entry to the festival. You must purchase an RV parking pass if your vehicle is longer than 18′.
Parking: Extra Vehicle at RV/Crew Campsite. Allows (1) one extra vehicle (less than 18′ in length) to park in the gravel within an already purchased RV or Crew Campsite. The designated site # must be given upon arrival, and the car will only be authorized to park within that specific site. Up to 4 extra vehicle passes can be purchased per RV or Crew Campsite.
RV or Crew Campsite # – 30/50 Amp * Preferred location. Your RV/Crew Campsite has everything you need for a comfortable stay! You’ll have plenty of space with a 35′ by 65′ area that includes RV hookups for electricity (30 or 50 amp), sewer, drinking water, a fire pit, and a picnic table. Space for (1) one RV or vehicle is included. If you have additional vehicles, you can purchase “Extra Vehicle at RV/Crew Campsite Parking Passes” so up to four more cars can join you. Remember that the pass only allows for one-time parking, with no re-entry. This is an excellent way for a large group of car campers can enjoy the event together. An RV or Crew Campsite designated as a “preferred location” offers closer proximity to the concert bowl, cafe, and food trucks or boasts additional green space.
RV or Crew Campsite # – 30 AMP * Preferred location. Your RV/Crew Campsite has everything you need for a comfortable stay! You’ll have plenty of space with a 35′ by 65′ area that includes RV hookups for electricity (30 amp), sewer, drinking water, a fire pit, and a picnic table. Space for (1) one RV or vehicle is included. If you have additional vehicles, you can purchase “Extra Vehicle at RV/Crew Campsite Parking Passes” so up to four more cars can join you. Remember that the pass only allows for one-time parking, with no re-entry. This is an excellent way for a large group of car campers can enjoy the event together. An RV or Crew Campsite designated as a “preferred location” offers closer proximity to the concert bowl, cafe, and food trucks or boasts additional green space.
RV or Crew Campsite # – 30/50 Amp. Your RV/Crew Campsite has everything you need for a comfortable stay! You’ll have plenty of space with a 35′ by 65′ area, including RV hookups for electricity (30 or 50 amp), sewer, drinking water, a fire pit, and a picnic table. Space for (1) one RV or vehicle is included. If you have additional vehicles, you can purchase “Extra Vehicle at RV/Crew Campsite Parking Passes” so up to four more cars can join you. Remember that the pass only allows for one-time parking, with no re-entry. This is an excellent way for a large group of car campers can enjoy the event together.
RV or Crew Campsite # – 30 Amp. Your RV/Crew Campsite has everything you need for a comfortable stay! You’ll have plenty of space with a 35′ by 65′ area, including RV hookups for electricity (30 amp), sewer, drinking water, a fire pit, and a picnic table. Space for (1) one RV or vehicle is included. If you have additional vehicles, you can purchase “Extra Vehicle at RV/Crew Campsite Parking Passes” so up to four more cars can join you. Remember that the pass only allows for one-time parking, with no re-entry. This is an excellent way for a large group of car campers can enjoy the event together.
